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04/01/2013 - rating: 5 - by: Josef Santiago Scarfo
I was with this hosting provider for 8 years and now I'm switching to another one because of extremely poor customer service. No complaints on the hosting itself, but when the time came to renew all of their customer support systems made it impossible to communicate with anyone; on account of this, I had about 10 websites down for a week. Completely unacceptable, and it's actually so bad that they still don't know they have a problem (and trust me, I tried explaining several times).
I was with this hosting provider for 8 years and now I'm switching to another one because of extremely poor customer service. No complaints on the hosting itself, but when the time came to renew all of their customer support systems made it impossible to communicate with anyone; on account of this, I had about 10 websites down for a week. Completely unacceptable, and it's actually so bad that they still don't know they have a problem (and trust me, I tried explaining several times).
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Term of the day
Firewall
A firewall is a part of a network or computer system that prevents unauthorized access to a computer system, or certain files within a computer system, to outside users. A firewall is set up using specific criteria to meet the local area network (LAN) requirements for what is allowed and not allowed through the firewall. This can be done with hardware, software, or both. A firewall can be used to prevent unwanted applications from coming in or to prevent secure information from going out.